Shipping policy

FTH Wellness Shipping Policy

FTH Wellness is committed to providing a reliable and transparent shipping experience for our customers.

Order Processing
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the product, availability, and fulfillment location.

Shipping Locations
FTH Wellness currently ships within the United States. Certain products may have shipping restrictions depending on the destination.

Shipping Times
Delivery times vary depending on the product, fulfillment location, carrier, and customer destination. Estimated shipping or delivery information may be provided on individual product pages or during the ordering process.

Shipping Costs
Shipping costs, when applicable, will be displayed during checkout or communicated on the applicable product page. Some products may qualify for free shipping.

Large or Oversized Products
Certain FTH Wellness products, including infrared saunas and other large wellness equipment, may require freight delivery. Customers may be contacted by the carrier to coordinate delivery. Additional delivery requirements may apply depending on the product and destination.

Tracking Information
When tracking information is available, customers will receive shipping confirmation and tracking details after their order has been shipped.

Damaged Shipments
Customers should inspect packages and products upon delivery whenever possible. If an order arrives damaged, please contact FTH Wellness as soon as possible and provide your order information along with photographs of the packaging and damage.

Multiple Shipments
Orders containing multiple products may arrive in separate shipments or from different fulfillment locations.

Questions About Shipping
For questions regarding an order or shipment, please contact us at support@fthwellness.com.